Comprehensive List of student Support Services

At Birmingham, we regard students’ development, wellness and satisfaction to be of utmost importance. As such, we have a comprehensive Student Support Services that we hope to meet the needs of its students so as to create an environment conducive for students to focus on their academic studies. We also provide a range of holistic programmes to develop students holistically so that they become socially responsible people.

Type of Student Support Services
i. Student Protection are, but not limited to:

• • Fee Protection Scheme (FPS)
  • Dispute resolution policy
  • Refund policy
  • Course transfer, withdrawal and deferment policy
  • Appeal policy

ii. Student development programme, but not limited to:

• • • pre-course counselling
    • coordination for pastoral counselling (external)
    • attendance monitoring
    • support programme for learning improvement
    • bonding activities

iii. Adaptation to local environment programme, but not limited to:

• • • • orientation for newly enrolled students
      • advice on accommodation options for international students
      • Singapore Immigration and Checkpoints Authority’s regulation on term and condition for a student pass
      • National Environment Agency’s regulation on smoking
      • career advice to assist student responsible;
      • parent-teacher group for students under 18 years of age

iv. Conducive Environment, but not limited to:

• • • • Safety and security environment
      • Fire drills

v. Adequate Facilities and Infrastructure, but not limited to:

• • • • • Library and reference books
        • WIFI
        • Classrooms
        • Projectors
        • First aid box

vi. Students and Graduates outcomes programme, but not limited to:

• • • • • • • Progression pathway advice
            • Career advice
            • student alumni

Type of Holistic Programmes

i. Type of holistic programmes are, but not limited to:

• co-curricular activities
• community involvement
• Mental health programmes

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